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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tonya Pointer

March 21, 2025

5  out of  5
rating by Tonya Pointer
"Cari, Olivia, Jordan & Dayna were all instrumental in helping get my claims handled and processed quickly! Literally knew what was happening with my vehicle in just 2 DAYS!!!! We’ve been customers of State Farm for 20 plus years never have had any issues. Huge thanks to everyone in the office! We appreciate your awesome 👏 customer service!! If anyone is needing affordable home/auto insurance this is the place to be!"
We responded:
"So glad the team could be of assistance with your insurance claim. The process can be difficult and we do our best to make it as easy as possible."
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Pat Paxton Books

March 17, 2025

5  out of  5
rating by Pat Paxton Books
"Very personable and helpful."
We responded:
"Thank you for taking the time to share your experience with our office. We appreciate your business and 5 Star Review."
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Reid Pratt

March 15, 2025

5  out of  5
rating by Reid Pratt
"The team was so friendly and kind to me, I felt genuinely cared for when I came in this week! Macy was especially sweet!"
We responded:
"Thank you for the 5 Star Review."
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Lane Ziegler

March 14, 2025

5  out of  5
rating by Lane Ziegler
"I have been with State Farm for 20 plus years and I can’t say enough wonderful things about their customer service. Cari, with Bryan Jackson’s worked selflessly until an issue was resolved, never wavered, kept a positive attitude, and yielded far better results than I was expecting. Cari went above and beyond. 10000/10 recommend this office!"
We responded:
"Thank you Lane for the AMAZING review and kind words about Cari. We appreciate you taking the time to recognize how she assisted you with your auto insurance."
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Cagney Horn

March 12, 2025

5  out of  5
rating by Cagney Horn
"I have nothing but good things to say about this agency. My agent Diana is great, highly recommend!"
We responded:
"Thank you Cagney! We appreciate your business."
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Participant

March 10, 2025

1  out of  5
rating by Participant
"Highly unethical practices. They lie straight to you, and they know what they are doing. Typically sketchy salesman giving everyone a reason to despise sales."
We responded:
"I’m not aware of your situation, but would be glad to discuss this with you. Please call me at 812-283-7991. Thank you-Bryan J."
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Tina LeBlanc

March 10, 2025

5  out of  5
rating by Tina LeBlanc
"I had an issue where I was mistakenly added to someone else’s claim and Jordan was super helpful in getting this resolved quickly. Thanks Jordan for superior customer service."
We responded:
"Thank you Tina for letting us assist you with this issue. I’m thankful Jordan was able to help."
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amanda b

March 10, 2025

5  out of  5
rating by amanda b
"Brian, Jordan and all the staff are always willing to assist. They are knowledgeable and friendly. Love having a personal touch locally to be there when needed."
We responded:
"Thank you Amanda for the kind words and 5 Star Review. We look forward to assisting you and your family for many more years."
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Loretta brown

March 7, 2025

5  out of  5
rating by Loretta brown
"I just spoke with Abby and it was so refreshing to talk to someone who speaks clearly. She was efficient and took care of my concerns in less than one-minute!! I'm grateful. Ms Loretta"
We responded:
"Thank you Loretta! We appreciate you sharing your experience and your kind words about Abby."
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Yusep Perez

March 4, 2025

5  out of  5
rating by Yusep Perez
"Muchas gracias 🙏 por la Ayuda con mi aseguransa de mis autos la señorita Cari principalmente pero todos son incredible dios los bendiga"
We responded:
"Thank you!"
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Hannah Zamora

March 4, 2025

5  out of  5
rating by Hannah Zamora
"I am so thankful to work with Deana. She was very helpful and knowledgeable from the very start. I was able to get my new policy set up in minimal time and she made the process super easy. Thanks Deana!!"
We responded:
"Deana is all of that and more. Thank you for noticing and for the 5 Start Review!"
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Jodie Parsons

February 28, 2025

5  out of  5
rating by Jodie Parsons
"I recently contacted Bryan Jackson’s office to obtain an insurance quote. Diana was extremely helpful and thoroughly explained everything to me. I decided to switch as it was an equal/better policy since I was initially underinsured on the house for a lower price. I am so glad I decided to take the leap."
We responded:
"So glad Diana was able to assist you with your insurance. Wow, better coverage at a lower price that sounds awesome. Please send Diana some referrals, we will do our best to help them as well."
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Chris Dias

February 27, 2025

5  out of  5
rating by Chris Dias
"Always a pleasure doing business with them. Highly recommend"
We responded:
"Thank you Chris for the GREAT review!"
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Agnes Gibson

February 27, 2025

5  out of  5
rating by Agnes Gibson
"Jordan was a great help. Thank you!"
We responded:
"Thank you Agnes!"
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Anna Hussung

February 25, 2025

5  out of  5
rating by Anna Hussung
"I spoke with Jordan on the phone yesterday to file a claim and he answered and helped me with all of my questions. Him and the team are always informative, honest, and respectful. He directed me with clear instructions on what my next steps were. I am so thankful for State Farm and their help!"
We responded:
"Wow, thank you for sharing your experience with our office Anna. We appreciate your business and glad we were able to assist you with your claim."
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Larry Whitlock

February 24, 2025

5  out of  5
rating by Larry Whitlock
"Great agent and Team with top notch service!"
We responded:
"Thank you Larry for the kind words!"
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Ama Garza

February 17, 2025

5  out of  5
rating by Ama Garza
"Grateful to have used this agency for so many years."
We responded:
"Thanks Ama for your business and we look forward to working with you for many more years."
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Andrew Boehm

February 14, 2025

5  out of  5
rating by Andrew Boehm
"Jamie was great he explained everything very well and took very good care of me."
We responded:
"Thanks Andrew for taking the time to write this review!"
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Lexi Richmer

February 13, 2025

5  out of  5
rating by Lexi Richmer
"Brian and his team always greet me with a warm welcome and patience. This team truly helped me find the right policies for my family and I. Brian also explains my policies well, so I know what I am signing up for."
We responded:
"Thank you Lexi for your kind words and sharing your experience with our office. We appreciate you and look forward to assisting you with your insurance policies for years to come."
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Becky Herbert

February 13, 2025

5  out of  5
rating by Becky Herbert
"I have been with State Farm for 4or 5 years now and have always been very satisfied with the staff. Not crazy about rising prices but what can you do?? I will continue comparing prices looking apple to apple every other year but right now, I’m not going anywhere."
We responded:
"Thank you Becky for your 5 Star Review. I’m glad you are VERY satisfied with our team. We appreciate your feedback and look forward to working with you for many years."
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Mike Jones

February 13, 2025

5  out of  5
rating by Mike Jones
"Deana highly recommend"
We responded:
"Thank you Mike, I’m glad we were able to save you some money and improve your coverage today."
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Rachel Pledger

February 13, 2025

5  out of  5
rating by Rachel Pledger
"Had a great call with Jordan today. He helped me determine next steps in filing my claim and helped me understand my coverage."
We responded:
"Thanks Rachel for your 5 Star Review. Claims can be difficult, but I’m glad Jordan was able to assist you today."
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Clinton Jackson

February 13, 2025

5  out of  5
rating by Clinton Jackson
"Jordan did an amazing job helping me after my accident to get my vehicle repaired."
We responded:
"Thank you Clint! I’m glad Jordan was able to assist you with your claim. We appreciate your business!"
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Sara King

February 12, 2025

5  out of  5
rating by Sara King
"I feel so secure and taken care of with Diana and State Farm. The communication is wonderful and every interaction is friendly and fun!"
We responded:
"Thanks Sara, we appreciate you taking the time to write this review. I’m glad Diana was able to get you taken care of."
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Katie Hagan

February 12, 2025

5  out of  5
rating by Katie Hagan
"Deena was so helpful! So glad we switched!"
We responded:
"Thank you Katie for your 5 Star Review and kind words about our office. We’re glad you switched as well!"