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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bradley coleman

May 15, 2025

5  out of  5
rating by Bradley coleman
"Bryan Jackson and his staff are outstanding! They’ve check on me and offer to help throughout this claim process! GREAT having this outstanding agency to handle my insurance!"
We responded:
"Brad it’s been great working with you for many years and hope to assist you and your family for many more. We appreciate it very much!"
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Michael Begin

May 15, 2025

5  out of  5
rating by Michael Begin
"Bryan Jackson and ALL of his team are top notch. I can confidently give them my highest reccomendations."
We responded:
"Thank you Michael. We appreciate the kind words and 5 Star Review!"
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Laz Misic

May 6, 2025

5  out of  5
rating by Laz Misic
"Thank you Jordan Powell for resolving my issue with haste. Appreciate your professional assistance and time."
We responded:
"Thank you for the 5 Star Review!"
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Denise Jett

May 4, 2025

5  out of  5
rating by Denise Jett
"I have been with SF for over 15 years, they have never let me down. Cari always keeps an eye on my coverage and lets me know how I can optimize and save. She truly knows me and my needs. I never feel pressured to increase coverage and the team always has great recommendations. Love this team!"
We responded:
"Thank you Denise for the 5 Star Review! We appreciate your kind words about Cari and our Team. We couldn't ask for a better review."
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Christopher Booker

May 1, 2025

5  out of  5
rating by Christopher Booker
"I have been covered by State Farm for 20+ years. Brian Jackson’s office has been a pleasure to work with and during the most recent hail storm they and the team at State Farm made my claim process very easy."
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Lucas Rife

April 30, 2025

5  out of  5
rating by Lucas Rife
"Bryan and his team work well to ensure the job gets done and done right. If there is a mistake or issue they are quick to work on getting it corrected when brought to their attention."
We responded:
"Lucas, great to hear from you. Thank you for the kind words. We appreciate you and your support."
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Tricia Spellman

April 30, 2025

5  out of  5
rating by Tricia Spellman
"Jordan was amazing. State Farm has always been there for my whole family"
We responded:
"Thank you so much for the kind words about Jordan and our team. We look forward to serving you and your family for many years to come."
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Ashley Allen

April 28, 2025

5  out of  5
rating by Ashley Allen
"I have been a State Farm customer since I was 17. The customer service is excellent and everyone is so easy to work with. Shout out to Jamie for always answering my questions and explaining things. These are the best neighbors you'll ever have!"
We responded:
"Ashley thanks for sharing your experience with our office. I’m glad Jamie was able to assist you. Thank you for your business over the years and we look forward to serving you for many more."
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Jordan Powell

April 25, 2025

5  out of  5
rating by Jordan Powell
"Cari and Kasey were awesome to work with. There were unforeseen difficulties adding a vehicle to my existing policies. They immediately informed me of the issues and provided several solutions until a resolution was reached. Thank you for your efforts."
We responded:
"Thanks Jordan! Things are not as easy as they should be at times. I’m glad to hear the team took good care of you and were able to assist you with your insurance needs."
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Tak Koerner

April 25, 2025

5  out of  5
rating by Tak Koerner
"I’m in the middle of a big claim due to hail damage on my house. I have never been through anything like this before so I have some questions. I stopped by the office and spent some time with Kasey. She was very polite, professional and took the time to explain everything. Thanks Kasey!"
We responded:
"Thank you for sharing your experience with our office. Claims can be difficult and we try to make it as easy as possible."
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Kevin Sparks

April 24, 2025

5  out of  5
rating by Kevin Sparks
"Cari T. at Bryan Jackson's office went above and beyond with her customer service. I had a multitude of questions about a recent billing system change and how it related to my multiple car insurance policies. She was informative and patient as she talked me through the various billing options available. She researched other questions I had and got back with me promptly the next day. State Farm Insurance? It should be called State Cari Insurance. Or Cari State Insurance. Either way, two thumbs up for State Farm and the excellent staff they have running the office and interacting with their clients."
We responded:
"Thanks Kevin, I’ll be sure to let Cari know!"
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Kimberly

April 23, 2025

5  out of  5
rating by Kimberly
"I have been with Bryan's office for several years for both car insurance and renters insurance. I deal mostly with Cari and she is always right on top of things and makes sure I am taken care of."
We responded:
"Thank you for sharing your experience with our office and the 5 Star Review!"
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Nicole Atkins

April 23, 2025

5  out of  5
rating by Nicole Atkins
"Bryan Jackson is a great agent. He genuinely cares about his clients. He goes over my insurance with me every year to make sure I am fully covered, to inform me of new things coming up and to answer any questions I may have. The office has always been very attentive and extremely helpful."
We responded:
"Thank you Nicole! We appreciate you and your family allowing us to assist with your insurance. We look forward to serving you for many years to come."
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Paul Thompson

April 22, 2025

5  out of  5
rating by Paul Thompson
"Should have changed insurance companies years ago. Diana was exceptional and explained all policies and terms. We thank you!!!"
We responded:
"Thank you Paul! So glad we could assist and Diana is one of the best in the Insurance business."
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Frank T Blair

April 16, 2025

5  out of  5
rating by Frank T Blair
"We’ve been with Bryan and his team for a while and they always deliver great service, and are consistently looking out for our best insurance options. Highly recommend them to everyone for your insurance needs."
We responded:
"Frank, thank you for the amazing review of our team. We hope to assist you and your family with your insurance for many more years. It was great seeing you today."
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Courtney Welp

April 16, 2025

5  out of  5
rating by Courtney Welp
"Jamie at Bryan Jackson State Farm is an exceptional representative. He is always available to answer questions and explains the policies in great detail. They ensure that customers fully understand what they are paying for, providing peace of mind for the future and the well-being of your family."
We responded:
"Thanks so much for sharing your experience with our office. We appreciate it and look forward to working with you in the future."
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Stasia Lenhart

April 15, 2025

5  out of  5
rating by Stasia Lenhart
"Having home damage after a major storm is something no one wants to go through. Jordan at Bryan Jackson's office took the time to explain the process and answer any questions I had. He was professional, helpful, and very knowledgeable."
We responded:
"Thank you Stasia! I’m glad to hear Jordan was able to assist you with your questions."
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Laura Downs

April 15, 2025

5  out of  5
rating by Laura Downs
"Bryan Jackson's crew are great to work with as always. Jordan is awesome to deal with! I had an issue & he Immediately took care of it! Can't go wrong with State Farm!"
We responded:
"Thank you Laura for sharing your experience with our office and I’m glad to hear Jordan was able to assist."
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Carl Fraze

April 11, 2025

5  out of  5
rating by Carl Fraze
"Great folks"
We responded:
"Thanks for the 5 Star Review!"
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Shopaholic Gal Melissa Johnson

April 11, 2025

5  out of  5
rating by Shopaholic Gal Melissa Johnson
"Excellent customer service as always 15 years strong!"
We responded:
"Thank you for the kind words. We look forward to assisting you for many more years with your insurance needs."
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Josue Morales

April 11, 2025

5  out of  5
rating by Josue Morales
"Very attentive with their customers and able to help and guide customers through the claims process. 100% satisfaction"
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Jacob Callahan

April 10, 2025

5  out of  5
rating by Jacob Callahan
"Absolutely amazing experience, it was a smooth experience. Both Bryan and his team were incredibly helpful with our claims."
We responded:
"Thank you Jacob for the amazing 5 Star Review! It was great meeting you and assisting with filing a claim. Don’t hesitate to reach out if you have questions."
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Jill Flaugher

April 7, 2025

5  out of  5
rating by Jill Flaugher
"Bryan Jackson State Farm has provided exemplary service both in handling renewals and especially with our auto and homeowners’ claims. It has been an easy process to submit a claim and everyone we have dealt with has been kind and professional and helpful. We recently filed a claim for hail damage and the adjuster came within two weeks. A few days later we received an estimate as well as a notice of when the first payment would arrive. I highly recommend this agency!"
We responded:
"Jill, as you know claims can be very difficult and each claim is unique. I’m glad you are satisfied with our office, State Farm and the claims process. We’d love to assist your friends and family with their insurance needs as well. Thank you for this amazing 5 Star Review!"
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Teri Hall

April 7, 2025

5  out of  5
rating by Teri Hall
"Everyone at Bryan Jackson's office is friendly, professional, and very helpful. Anytime I have contacted them, they have answered all my questions and explained everything in a way that makes sense. Jordan was extremely informative today and put my mind at ease. I highly recommend Bryan Jackson - State Farm!"
We responded:
"Teri, we appreciate you and the kind words about our team. Jordan is very knowledgeable with the claims process. Thank you for the 5 Star Review!"
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jon oneil

April 7, 2025

5  out of  5
rating by jon oneil
"Great service really helped with info and put me in contact with people able to help. Jordan helped greatly"
We responded:
"Jon-I’m glad Jordan was able to assist with your questions and the claims process. Thanks for the 5 Star Review!"