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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendi Miller

October 11, 2024

5  out of  5
rating by Wendi Miller
"I have been with this State Farm group since they started and cannot say enough about how great they are to work with. Unfortunately, my household has had 2 accidents this year and both times, they have gone out of their way to make things easier for us. I highly recommend Bryan Jackson State Farm!"
We responded:
"Thank you so much for this review, Wendi. Insurance can be difficult at times and knowing we have customers who appreciate the extra effort means a lot to our team. Thanks for taking the time to tell others about your experience with our office."
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Jill Ward

October 7, 2024

5  out of  5
rating by Jill Ward
"Bryan Jackson was very helpful to me answering all my questions been with Statefarm for many years thanks for all your help!!"
We responded:
"Thank you Jill for the kind words and 5 Star Review!"
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Elvis Dizdar

September 27, 2024

1  out of  5
rating by Elvis Dizdar
"After having our insurance with BJ State farm for over a decade, multiple policies vehicles and homeowner insurance. All it took was us to sell the home,a couple of comprehensive claims to fix a brand new truck due to debris in the road, and wind knocking boards into our car and us later selling the truck for Star Farm to completely drop us as customers. My assumption is since they no longer are getting $500 a month for the policy it's not worth them ensuring us. The cash cow is gone. Like good neighbor State FARM is there smiling in your face while holding a knife to your back. BEWARE ⚠️ ⚠️ ⚠️ WHEN YOU BUY INSURANCE THROUGH STATE FARM."
We responded:
"Thank you for your feedback. As you know this is a local business with local employees representing State Farm. We appreciate your business and glad we were able to serve you over the years. Unfortunately, we are in unprecedented times with the number of and cost of claims and the way that impacts everyone. Best wishes to you moving forward. Thanks Bryan Jackson"
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Concerned Citizen

July 19, 2024

1  out of  5
rating by Concerned Citizen
"He has to be one of the worst agents we have ever worked with. The office employees are totally incompetent and cannot perform a simple request! Months and months of aggravation have led us to just drop State Farm and look elsewhere! They send us ID cards at random times all throughout the year. They raise our prices frequently and can't tell us why. They change our policy to suit their own needs. They also have no problem lying to cover their own butts!! I wouldn't recommend this business to anyone!!"
We responded:
"I’m sorry you feel that way and I’m always willing to discuss customer concerns. I’m the Agent and owner of the business feel free to give me a call anytime. -Bryan Jackson"
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Audrey VanMeter

June 1, 2024

5  out of  5
rating by Audrey VanMeter
"I’ve been using Bryan Jackson State Farm for five years and they’ve always been excellent. Jamie is always on it, checking in with me to make sure my policies are up-to-date and always available for any calls or questions I have."
We responded:
"Thank you for the 5 Star Review!"
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Megan Traver

May 17, 2024

5  out of  5
rating by Megan Traver
"Very quick and efficient. Great prices"
We responded:
"Thank you for the 5 Star Review! We appreciate your time and effort to let us know."
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Jeffrey Troub

May 11, 2024

5  out of  5
rating by Jeffrey Troub
"I am usually apprehensive about working with insurance companies and agents. Sara Leonard at Bryan Jackson's agency changed my mind! She walked me through my policy questions and made me feel valued as a policyholder with State Farm. She is a true asset to your organization! Highly recommended!"
We responded:
"Thanks Jeff for the kind words about our office and Sara. I agree Sara is a HUGE asset to our office and we are thankful she is a part of our team."
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Fettboys Productions

February 7, 2024

5  out of  5
rating by Fettboys Productions
"Always helpful"
We responded:
"Thank you for the 5 Star Review! We appreciate it!"
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Amanda Hart

February 6, 2024

5  out of  5
rating by Amanda Hart
"Olivia Popham at Bryan Jackson’s office is AMAZING! She is so helpful anytime I have questions about anything. Their offices have helped us setup our business insurance, car insurance and life insurance. The towing included on our auto insurance was SO helpful recently when we needed a tow last minute. So thankful to have such an amazing team and awesome contact in Olivia at Bryan Jackson State Farm!"
We responded:
"Thank you Amanda for the 5 Star Review and kind words about our office. We agree Olivia is AMAZING and we are so thankful to have her on our team. We appreciate you and your business with our office. "
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Phyllis Wicker

February 4, 2024

5  out of  5
rating by Phyllis Wicker
"Great to deal with... Home atmosphere"
We responded:
"Thank you Phyllis for the 5 Star Review and thank you for your business."
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Paula Jackson

February 1, 2024

5  out of  5
rating by Paula Jackson
"Great customer service:)"
We responded:
"Thanks Paula for the 5 Star Review :) We appreciate your kind words."
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Fe

December 31, 2023

5  out of  5
rating by Fe
"Best insurance company and agent EVER!!!"
We responded:
"Thank you for the 5 Star Review."
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Dennis Glotzbach

November 16, 2023

5  out of  5
rating by Dennis Glotzbach
"Excellent friendly service"
We responded:
"Thank you Dennis for the 5 Star Review! We appreciate it very much!"
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Kate Murphy

November 1, 2023

1  out of  5
rating by Kate Murphy
"Be careful of this group. I know they were unwilling to help with my ex husband in dealing with boat damage. I actually quit my policy with them and they charged my account and still sending me bills. After cancelling two months ago. Also have not received the credit to my account after 5 days. I would say skip State Farm all-together and especially this office!"
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Andre Ingram

September 8, 2023

5  out of  5
rating by Andre Ingram
"Reggie was very helpful with my auto insurance and answer all my concerns"
We responded:
"Thanks Andre! We appreciate the 5 Star Review. "
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Vivian Carter

August 30, 2023

5  out of  5
rating by Vivian Carter
"Knowledgeable staff"
We responded:
"Thank you Vivian for the 5 Star review! "
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Gina Hilton

August 22, 2023

5  out of  5
rating by Gina Hilton
"The office staff is always friendly and helpful whenever we need to stop in. We recently modified our life insurance policies and Jamie worked hard to find what would fit our needs. He then followed up with us weekly until the policy was issued. We highly recommend the Bryan Jackson State Farm agency, and the great employees working for him, like Jamie."
We responded:
"Thank you Gina for your kind words and 5 Star Review for our office. Everybody loves Jamie and thanks for noticing his efforts to assist your family. We appreciate you! "
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Jewel Egan

August 17, 2023

5  out of  5
rating by Jewel Egan
"Diana is amazing! Her customer service was outstanding, I couldn't be more pleased. Thank you, you are a blessing!"
We responded:
"Yes she is! Thanks for noticing and we appreciate your business Jewel. We look forward to helping you in the future."
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Bryce Jenkins

August 15, 2023

5  out of  5
rating by Bryce Jenkins
"Olivia did a fantastic job by responding quick and letting me know exactly what I needed."
We responded:
"Thank you Bryce, glad Olivia got you taken care of. We appreciate your business and the 5 Star Review!"
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Sedekia Peter

August 15, 2023

5  out of  5
rating by Sedekia Peter
"I've had an incredible experience! Jamie has been very helpful in enhancing my understanding of my policy and facilitating any necessary changes."
We responded:
"Thank you Sedekia for the 5 Star Review! We agree Jamie is one of the best!"
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Isabella Doss

August 14, 2023

5  out of  5
rating by Isabella Doss
"I recently had a great experience working with Diana at this State Farm branch to get my first car insurance as an adult. She helped me save money through eligible discounts and got me quoted for half of what I was paying on my family’s plan through Allstate. Not only was she extremely helpful on the insurance part, but she encouraged me throughout the purchase of my first car and was very responsive when I needed her!"
We responded:
"So glad to Diana was able to assist you Isabella. Thank you for sharing your experience and the 5 Star Review. Saving money is huge right now and we look forward to working with you in the future."
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Jennifer Enteman-Leavell

August 14, 2023

5  out of  5
rating by Jennifer Enteman-Leavell
"I have had nothing but excellent service with this branch! Very transparent and knowledgeable. I highly recommend for all your insurance needs! 💗"
We responded:
"Thank you Jennifer for your 5 Star Review and your kind words about our office. Our Team works hard to make insurance as easy as possible for our customers. Look forward to continuing to work with you and your family in the future."
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Love Live

August 11, 2023

5  out of  5
rating by Love Live
"Ive been with State Farm for a few years now. Ive always a had great experience with them. Diana couldn't have been more responsive in my time of need. She was very polite and made sure I understood everything! Thank you!"
We responded:
"Thank you so much for your kind words and your 5 Star Review. We are here to help recover from unexpected events and planning to protect what is most important in the lives of our customers. We agree Diana is one of the best. We are lucky to have her on our team."
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Lisa Bush

August 10, 2023

5  out of  5
rating by Lisa Bush
"Super service when relocating and needing help with home owners insurance."
We responded:
"Thank you Lisa for the 5 Star Review! We are glad to have you as a customer and look forward to serving you in the future."
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Chad Stengel

August 10, 2023

5  out of  5
rating by Chad Stengel
"Just finished signing with Bryan Jackson’s State Farm where Jamie took great care of me. Wonderful experience!"
We responded:
"Welcome back Chad! It has always been great working with you over the years. We appreciate your 5 Star review and let us know how we can help in the future."