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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Simpson

January 20, 2026

5  out of  5
rating by Debbie Simpson
"Bryan Jackson is a very nice and helpful agent."
We responded:
"Debbie, thank you for your wonderful review of State Farm Agent Bryan Jackson’s Team! Debbie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Jackson’s Team! "
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Dave

January 19, 2026

5  out of  5
rating by Dave
"Prompt and friendly response to my inquiry!!"
We responded:
"Thanks so much for the amazing review, Dave! We really appreciate your support here in Jeffersonville . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bryan Jackson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jeffersonville . "
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Chris Guzman

January 9, 2026

5  out of  5
rating by Chris Guzman
"Always experienced reliable and honest service from our friends at Bryan Jackson’s State Farm. 10/10 👌"
We responded:
"Thank you Chris for the kind words! I’ll share this with team. I’m glad you are satisfied with the service from our office. Have a great weekend-Bryan J."
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Darrel Burton

January 6, 2026

5  out of  5
rating by Darrel Burton
"My wife and I recently switched insurance for home and auto over to Bryan Jackson and State Farm. Diana and Bryan made the experience as seamless and worry-free as possible. Diana was able to do everything over text and email and we saved over $700 by switching! Bryan's follow up after the insurance was set up was unlike anything we've experienced with other insurance companies. He explained our policies with such care and answered all of my questions. If you are looking to save, but more importantly looking for an insurance provider that will BE THERE when you need them, this is the place!"
We responded:
"Wow, thank you Darrel for the kind words and 5 Star Review! I’m glad we were able to assist you and your family with your insurance. We looked forward to working with you for years to come. Thanks again-Bryan J."
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Brandon Dumas

December 11, 2025

5  out of  5
rating by Brandon Dumas
"They are great to work with and are always looking out for the best interest of their clients"
We responded:
"Thank you Brandon for taking the time to do this. We appreciate the kind words and 5 Star Review. "
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Michael Zink

November 20, 2025

5  out of  5
rating by Michael Zink
"I’ve had an outstanding experience with Bryan Jackson State Farm! Their entire team is incredibly responsive - every question I had was answered quickly and clearly. They also went above and beyond to resolve my issues without any hassle. What really sets them apart is their excellent follow-up. They make sure nothing slips through the cracks and truly prioritize their customers. Highly recommend Bryan Jackson State Farm for anyone looking for knowledgeable, reliable, and genuinely caring service!"
We responded:
"Thank you Michael for sharing your experience with our office. We appreciate it very much!"
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Joe Robison

November 19, 2025

5  out of  5
rating by Joe Robison
"Great place to get insurance awesome people"
We responded:
"Thanks Joe! "
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Gabe Anderson

November 19, 2025

5  out of  5
rating by Gabe Anderson
"I’ve been with Brian Jackson State Farm for many years with multiple business and personal policies, and I couldn’t be happier. It’s rare these days to get personal, genuinely helpful service on demand, but this team delivers every time. I don’t need assistance often, but when I do, they make everything easy and stress-free. They’ve got all the modern tech conveniences while still keeping that friendly, hometown vibe. Highly recommend!"
We responded:
"Thank you Gabe! We appreciate the kind words and 5 Star Review!"
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Tracy Myers

November 17, 2025

5  out of  5
rating by Tracy Myers
"Great place. Very personable."
We responded:
"Thank you Tracy! It was good to catch up and review your policies today. "
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Mark Miller

November 10, 2025

5  out of  5
rating by Mark Miller
"Working with Diana and Cari to insure our home and auto was amazingly seamless. Quick responses with all questions answered clearly. This is customer service!"
We responded:
"Thank you Mark for the amazing review! I’m glad Cari and Diana were able to assist you with your insurance. Please send your family and friends our way. "
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Mary Callahan

November 3, 2025

5  out of  5
rating by Mary Callahan
"State Farm cleared everything up for me when I got an unexpected payment pulled from checking account. Thank you Kerri & Jordan. We appreciate you guys!!!"
We responded:
"I glad everything is taken care of for you. Please let us know if we can assist with anything. We appreciate the 5 Star Review! "
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Elisabetta Frietzsche

October 30, 2025

5  out of  5
rating by Elisabetta Frietzsche
"Kristen McGee was extremely helpful to us. She was communicative and very kind."
We responded:
"Thank you for the 5 Star Review! I’m glad Kristen was able to assist you with your insurance questions. "
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Chonda Loder

October 29, 2025

5  out of  5
rating by Chonda Loder
"The best in the business - easy to deal with, professional, and they’ve been saving me money for YEARS. Deana, Jordan, and Kristen are all so amazing to work with!"
We responded:
"We appreciate your kind words and we think Deana is amazing as well."
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John Moody

October 22, 2025

1  out of  5
rating by John Moody
"I had been a customer of Bryan Jackson for several years, actually I rarely ever would see him in the office. March of 2025 came by the office to get a home quote but was told by the lady at the front desk that their was a hail storm and we can't help you now in an extremely nasty tone, This was normal from her. Call about 2 weeks later and gave my information for the quote, crickets no response. Went into the office asking about my quote and complained that this was the 2nd time coming in because the first time I was told basically that I wasn't worth her time since they were dealing with several storm claims. We were getting close to our closing date and I needed the quote. I came in asking about the quote and the lady from the front desk hurries into Bryan's office (one of few times there). Bryan asks me to his office and closes the door. He said that he didn't want my business because of what happened. I attempted to tell him what happened but he didn't want to hear anything and repeated that he didn't need my business. So if you want State Farm Insurance, please do great company, however make sure that you DON'T choose Bryan Jackson if you want an agent who is interested in you. Service is the worse I've ever dealt with."
We responded:
"Thank you for your review. It is our goal to provide excellent customer service to all of our customers. State Farm has several local agents to assist our growing area. -Bryan J."
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Eric Vanderhoof

October 22, 2025

5  out of  5
rating by Eric Vanderhoof
"Any time I need help and support, Deana is so amazing to work with!! She is always quick to answer my calls & questions and so quick to take action to make the claims process as smooth as possible!! I was recently involved in another claim through Geico and their process was extremely clunky/slow and not user friendly. I'm so thankful I've selected State Farm and have the best agent in town!!"
We responded:
"Thank you Eric, I’m glad to hear Deana was able to assist you in your claims issue. We appreciate the 5 Star Review! "
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Vance Winslow

October 21, 2025

5  out of  5
rating by Vance Winslow
"Good fair response to our hail damage."
We responded:
"Thank you Vance for the 5 Star Review! "
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Hallah MacDonald

October 17, 2025

5  out of  5
rating by Hallah MacDonald
"Every time I need anything at all, the customer service I receive is top-notch from every single employee at this office. I have never had a bad experience. They go above and beyond in helping us out and making sure I understand everything!"
We responded:
"Thank you for this amazing review! I’m glad to hear the team is taking care of your insurance needs. Please let your friends and family know about our team. "
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Richard Burch

October 14, 2025

5  out of  5
rating by Richard Burch
"Staff was very friendly and helpful! Saved a lot of money with them"
We responded:
"Thank you for the 5 Star Review. Saving money is always nice, plus great coverage and local service. We appreciate it! "
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Ian McKeown

October 14, 2025

5  out of  5
rating by Ian McKeown
"Amazing support and incredibly responsive"
We responded:
"Thanks Ian, it was good to meet with you today. "
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Ashley Warren

September 10, 2025

5  out of  5
rating by Ashley Warren
"Jordan has been excellent in helping me navigate hurdles regarding State Farm’s claims department. We had two vehicle claims, from the same storm, and experienced issues with the claims department on both. Jordan has been excellent at addressing our concerns. Thank you Jordan!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sherna Williams

September 10, 2025

5  out of  5
rating by Sherna Williams
"The personal care and attention I received from Deana was above and beyond anything I expected!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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GypsyRoad

August 30, 2025

1  out of  5
rating by GypsyRoad
"Don't bother unless you want to be treated like they're superior over there!"
We responded:
"Our goal is to provide service to our customers that meets or exceeds their expectations. Thank you for your feedback. "
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ccab

August 29, 2025

5  out of  5
rating by ccab
"Casey was wonderful to work with! Love them"
We responded:
"Great to hear! Thank you for the 5 Star Review!"
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Adriane O'Neal

August 25, 2025

5  out of  5
rating by Adriane O'Neal
"Olivia was literally so fantastic. I couldn’t have had a better experience to help me with such a traumatic event. So glad I have them for my insurance company"
We responded:
"Thanks Adriane for the 5 Star Review! I’m glad to hear Olivia was able to assist you. "
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Steph

August 21, 2025

5  out of  5
rating by Steph
"These 5 stars go to Jordan, he went above and beyond for me and helped me get through this stressful ordeal with the claims department issues I was having!! Despite the fact that I was told that it wouldn’t do any good for me to call a certain person at State Farm (not Jordan) and that there was nothing they could do for me but I could call but it wouldn’t do any good and that person was wrong. I went into State Farm went to Jordan‘s office he was very patient with me and made a few phone calls And showed me that there is something he could do and he did it and he solved my problem that I was having for three months in a matter of days. I have my roof and I owe it all to him. I 100% appreciate him and I’m continuing to stay with State Farm because of Jordan for sure Also Casey up front, she is so nice every time I call when I make my payments she is so easy to deal with and she already knows what I need and is very helpful when needed. Jordan is definitely a keeper, he actually wants to help and make sure you feel good about having State Farm as an Insurer!!"
We responded:
"Thank you Steph! "